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Booking Conditions

  1. The vendor shall be St Andrews Associates Ltd, trading as Standrewsgolf tours.com, hereafter referred to as 'the Company'; the purchaser shall be the group or individual purchasing the vacation package, hereafter referred to as 'the Client'.
  2. In the event of a vacation being arranged directly with the Company, all correspondence will be addressed by the Company to the Client at the specified address. In the event of any package being arranged through a travel agent, the Company will address all correspondence through that travel agent, who shall henceforth become the Client's agent. Any funds paid to the travel agent prior to confirmation of the Client's reservation shall be retained by the travel agent as agent for the Client, and, after confirmation, shall be held by the travel agent as agent for the Company.
  3. A deposit normally equivalent to 25% (or other % as may be appropriate to the content of the Tour) of the package cost, but including the full cost of green fees where specifically required in advance by the Golf Club, shall be payable by the Client with confirmation of the reservation, or the full amount of the package if within 10 weeks of the package commencement date. The reservation contract shall not be construed as being concluded until a Tour Confirmation has been issued by the Company confirming that appropriate deposit payment has been received from the Client. If, for any reason, the reservation is not duly confirmed, any deposit shall be returned to the Client. After such confirmation, any cancellation or alteration to the Tour Confirmation shall be subject to the provisions of Sections 5, 6, or 8 below.
  4. The Company will issue a provisional Tour Confirmation to the Client (or agent)detailing appropriate deposits and other charges payable. All amounts outstanding will require to be paid in full 70 days prior to the date of package commencement. Specific dates for payment will be made clear on the Tour Confirmation. Full payment will become due immediately if such Schedule is issued within 70 days of the Tour commencement date.
  5. Any such cancellation or alteration shall become effective upon receipt of notice by the Company. After issue of the Tour Confirmation, any alteration thereto which is advised to the Company more than 10 weeks prior to the Tour commencement date shall be subject to an administration charge of £25.00 per alteration. Any change to a Client's name or alteration requested within 10 weeks of the Tour commencement date may be treated as a cancellation, subject to the terms of Section 6.
  6. In the event of failure by the Client to pay to the Company any outstanding balance by the due date, then the Company reserves the right to cancel the reservation, after due notice being provided to the Client or agent. In such event, or if the Client cancels the reservation, any deposit shall be forfeited. If cancellation is effected as above, a Cancellation charge will become payable by the Client to the Company. We strongly recommend that the Client purchases package cancellation insurance.
  7. The Company reserves the right to alter prices at any time. In the event of the Client accepting the price quoted in the Tour Confirmation and making payment in full by return, the package will be guaranteed against further increase.
  8. Any necessary alterations will be notified by the Company to the Client or agent without undue delay. Minor alterations will be effected by way of a comparable alternative. In the event of major alterations to the Tour Confirmation, the Client may opt either to accept the alternative package, or to cancel the vacation with rateable refund.
  9. The Company will provide all arrangements in accordance with the Tour Confirmation, as stated, and will accept responsibility for any loss or omission caused by a Company employee. The Company further accepts liability for the actions or omissions of our agents or sub-contractors, acting in the course of their employment.
  10. The Company accepts no responsibility for, nor shall it be liable to the Client for any loss, damage or changes to the Tour Confirmation arising from strikes, industrial disputes, riots, civil commotion, political unrest, hostilities, or threat of war, terrorist activity, fire, flood or weather problems outwith its control.
  11. The Company has made every effort to ensure the success of the Tour package. In the event of complaint, the Client should endeavour to resolve matters firstly with the hotel, car rental company or others involved. In the event of the complaint not being resolved, the Client should notify the Company as soon as practicable. Any formal complaint must be made in writing within 28 days of return home, after which no action can be taken.
  12. All contracts entered into between the Company and Client or Agent shall be governed by the Law of Scotland, and, without prejudice to Condition 12, the parties submit to the exclusive jurisdiction of the Scottish Courts.